Tips to keep in mind when choosing an eLearning outsourcing partner
- 13 April 2020
- Written by: Yves Bemelmans
- Category: Press Releases
The Covid19 pandemic has taken the world by storm and has changed every dynamics in the corporate world. Many companies have gone online and remote working is now key for business continuity in this time of crisis. Employers are struggling to ensure business growth in the wake of the ongoing health and economic crisis. One way to keep both employers and employees sane is by opting for eLearning training courses that will keep everyone engaged and motivated.
A good thing to do is to outsource your eLearning development to a partner who is experienced, reliable and who could help you cut down your costs without compromising on quality. Having such a training provider will help you reduce your business risk, take care of all your learning demands, and let you focus on your core business operations.
Outsourcing can be a good business strategy to handle this pandemic and beyond. However, it is essential to look for an outsourcing partner who have all the essential qualities needed to come up with strategies for successful eLearning plans. The following are some of the qualities you should look for when choosing an eLearning outsourcing partner:
It is important to have a partner who is trustworthy and aligned with your vision. In this way, they would be more invested in the success of your brand and its vision. It is important that the eLearning outsourcing partner deeply understands your business and strategizes accordingly.
Strong Connection with employees
There is no doubt that the way a partner treats its workforce and connects with them says a lot about their values. This is important as it creates a positive effect on employees who know that their organization stands by them. This will ensure that they are productive in what they are doing which ultimately leads to customer satisfaction and more profitability. Keep in mind that nurturing the workforce is key.
Planning ahead of time is what counts and it is crucial that your partner possess this ability. Constant brainstorming and planning proactively is what’s needed rather than waiting for customers to say what’s the next moves should be. It is important for the outsourcing partner to understand that it is not just about training goals but also help in developing strategies that are more successful.
Nowadays agility is one of the most important quality for any business to succeed in the evolving corporate world. For instance, having an outsourcing partner who is flexible enough to adjust to specific or changing needs can help its customers achieve their objectives, especially in times of crisis. The willingness to implement new technologies and new practical solutions/strategies is all it takes to satisfy the customer.
Taking accountability for all their deliverables and moves is another essential quality to look for in a partner. Make sure that the do not get involved in blame games when a task is not complete is not complete due to any reason, instead, they need to react fast to find a solution. To be able to do so, the partner needs to understand the specifications of a project, but also try to understand the business impact it can have. This is how they can hold themselves accountable to make sure that all goals are met.
Being transparent is a key factor in developing effective relationships as partners. It is important to give a complete and transparent view of various activities to the stakeholders. The outsourcing partner should believe in constant and open communication to mitigate risks well ahead of time.
Quality is what will set the outsourcing partner’s service apart from the rest. Though it can be a tedious task, it is imperative to invest time in testing, finding bugs, and then sending the final product back for fixes. For example, it is a good thing if the partner have a dedicated quality assurance team that ensures every deliverable that goes out of the window is tested for the quality standards and ensures there are no rooms for any complaints.
Having a partner who succeeds on a culture of learning and innovation is the one to go for. This value needs to be put into practice. It helps customers in tackling the constantly changing technology needs.
Coping with training plans and requirements amidst the ongoing crisis is a challenge for many companies. One of the most practical solutions is to go for a trusted outsourcing partner, with the qualities mentioned above to ensure continued learning plans. This will help employees to remain motivated and productive, thus ensuring business continuity.